A.I.M. was formed in 2001 to create a financial services organization that brings quality service to the small and medium size borrower. The large banks are taking the human element out of the transaction and directing borrower towards utilizing automation and technology to process loan requests. So, after spending 20+ years with large expanding financial institutions, the principals of AIM realized that a tremendous need existed in this segment of the market. Certainly, technology is essential in this day and age, and AIM utilizes these tools, but the personal service aspect of a transaction can never be sacrificed at the expense of technology.
AIM began as a mortgage lending company in the state of Florida providing hard money loans to real estate investors of residential and small commercial properties. This type of loan product blended well with AIM’s service strategy as hard money loans are not typically offered by banks. As the decade rolled on, AIM expanded their commercial brokerage segment as they realized the small balanced loan borrowers, particularly in the apartment loan segment, were under served.
The primary lenders in this segment were local banks or commercial loan departments of larger regional and national banks. As those banks comfort level center around shorter loan terms and adjustable rates, AIM realized an opportunity existed if they could align themselves with national lending institutions that had programs for commercial and apartment loans.
In 2003 AIM began to research what the experts were predicting about the national commercial real estate markets for the foreseeable future. Based on their findings, AIM determined that the apartment market, also referred to as multifamily, was the segment of the market that will experience the most growth and yield the least amount of risk to investors. Therefore, by the end of that, AIM created a multifamily finance division by hiring staff anda director to provide services to this segment. Their initial marketing strategy was direct mail to all (17,000+) apartment owners in the state of Florida. They’ve since expanded nationwide by utilizing internet marketing via their website and networking with commercial realtor.
Today AIM depends solely on their people providing quality service as their competitive edge. They understand and realize that, with the internet, QUALITY SERVICE is more important than ever in obtaining and keeping happy and satisfied customers.
Check out AIM Financial Services A+ rating with the Better Business Bureau!